At Era Hair Studio our stylists are passionate about their work and they continuously strive to deliver consistent, beautiful healthy hair to each and every client that comes in their chair.
Using Wella & Redken hair color, Kevin Murphy, Amika & Design.Me styling products, we are able to design and customize our service for each and every client. "It is not a one size fits all. Our team of stylists hold a variety of specialties, so we are confident we will find your forever stylist.
Era Hair Studio is implementing new systems to better serve our guests and new career opportunities for our employees.
Striving to give your High maintenance hair, lower maintenance
A Stylist's Master Touch Reviewed
Never a bad experience here. The vibes, stylists and friendliness is what keeps bringing me back. I feel my hair would be lost without Tiffany. I always leave feeling better and more confident then I did walking in there. I love me a "hair day" when I make the appointment
I am so pleased with my experience at Era Hair today with Dara. I got 10 foils for their 'mini bonding' service and it's just the right amount to refresh my balayage and add some brightness to my previously dull looking hair.No forced small talk (although she was great to chat with and lovely) and she listened which is all a girl wants. will be back!! And I love my cut as well 😌 ☺️ 💕
I was fully aware of the salon’s cancellation policy and had no intention of canceling without a valid reason. Unfortunately, I fell ill and called to inform them that I wouldn’t be able to make my appointment. Despite the circumstances, they insisted on charging 50% of the service fee.While I understand the need to uphold policies, I believe a little flexibility and empathy in this situation would have gone a long way. I even mentioned I’d still come in—despite being unwell—because it seemed they were more concerned about enforcing the charge than client well-being. In the end, I felt worse and couldn’t attend the appointment, and the fee was still charged.The lack of compassion in their customer service left a lasting negative impression. I won’t be returning and will be advising friends and family to seek out salons that value both professionalism and empathy.Update:I appreciate your response. I want to clarify that I don’t take issue with your cancellation policy itself. I completely understand that in an appointment-based business, last-minute cancellations can lead to lost revenue and disruptions — and I fully respect that.My concern lies with how the policy was executed. When I first called to cancel, your staff didn’t mention that a fee would be applied. Because I had already read your policy, I followed up with another call and was then told there would be a 50% charge. Additionally, while you did offer to reschedule me within the next few days, I wasn’t available — which I understand is also not your responsibility.What I take issue with is the lack of communication. No one from your team reached out before charging the fee. I had mentioned that I was unwell and even offered to come in if required. Without any follow-up, you had no way of knowing what the situation might have been. A simple phone call and a little empathy would have gone a long way.To be clear, I’m not asking for a refund. My point is that the way a policy is communicated and enforced is just as important as the policy itself. A small gesture of understanding could have made the experience feel far more respectful.
Had a wonderful experience for my first time at Era Hair Studio and Seth did an exceptional job. I’ve gotten my hair done a few times before at other salons but Seth has done by far the best job with my hair. Seth makes you feel welcome and comfortable the whole time you are there. Also very reasonable pricing.
It was my first visit at Era Hair Studio and my first appointment with Kaitlyn. I absolutely love the balayage she did on my hair. I look forward to my next appointment with her. I highly recommend Kaitlyn.PS. I really enjoyed the 90s throwback music they had playing in the salon. And the salon was very clean and modern.
I had a fantastic experience with Seth! From the moment I walked in, I felt welcomed and taken care of. The salon has a clean, modern, and relaxing atmosphere, which immediately put me at ease.The final result exceeded my expectations!! My hair has never looked or felt better! Whether you're looking for a trim, a new style, or a complete transformation, I would highly recommend Seth! He is professional, talented, and genuinely caring!Thanks so much Seth!!!
I had the BEST experience with Puneet! She gave me the most flattering haircut and the brown toner she used came out absolutely perfect exactly what I wanted. She really listened to what I was going for, made great suggestions, and made me feel so comfortable throughout. My hair looks healthier, shinier, and so refreshed. Can’t recommend her enough super talented, kind, and truly knows what she’s doing. Already excited for my next appointment!
Huge shoutout to Dara!! truly one of the most talented stylists and colour experts you’ll find in BC! I’ve been to many salons, from high-end to boutique, and none compare to the experience I had with her. She completely transformed my badly damaged, unevenly coloured hair and gave me the best colour I’ve ever had in my LIFE!The haircut is also stunning – I’ve received so many compliments! On top of her incredible skills, Dara is an absolute gem of a person. She made me feel so comfortable and cared for throughout the whole process.Thank you so much, Dara! You’re amazing.
I had serious hair anxiety going into my appointment because my last experience 2 years ago at a different salon, my hair was botched! And I’m sure us ladies can relate to the love of our hair! I needed a hair reset after a way too prolonged period of time & I was so happy to receive the professional work of Seth! I’d recommend anyone to take him on as your hair artist. Sweet, kind, and very very talented! Beautiful studio as well & very welcoming to patrons! ❤️
Absolutely Unprofessional and Disappointing ExperienceIf I could give zero stars, I would. My daughter had an important dance competition the next morning and we specifically booked an appointment with Dara for two French braids—something simple, yet crucial for her performance. We were rushing straight from skating and unfortunately got caught in the horrible traffic on Fraser Highway. Realizing we’d be 10 minutes late, I called the salon ahead of time to inform them. They said it was fine.But five minutes later, Dara called me back and said she wouldn’t take us because she was tired and wanted to go home—despite our appointment still being technically five minutes away. I explained how important this was and that we weren’t asking for a full hairdo, just two braids for a child who had a major event the next day. Dara simply didn’t care. She repeated that she had been at the salon for 8 hours and wanted to leave.This level of unprofessionalism and lack of basic courtesy is completely unacceptable. If you book appointments, you honor them—especially when the client has called ahead and explained the situation. The total disregard for a child’s big day shows that Dara is not someone you can rely on, especially if your time or plans matter.Thankfully, Pizazz Hair Salon at Willowbrook saved the day. They were so kind, understanding, and accommodating—even on short notice. I can’t thank them enough for stepping in when Dara dropped the ball.If you value professionalism, reliability, and basic customer courtesy, I would avoid booking with Dara.
